Our people

Mrs. Pham Que Anh (Annie)
Mrs. Pham Que Anh (Annie)

Managing Director

Annie is the enigmatic Director of Hoi An Express and travel is her passion. She’s travelled extensively around Vietnam as well as Malaysia, Singapore, Philippines, Thailand, South Korea, the USA and Australia. She loves immersing herself in different cultures to gain life skills that she can apply not only to her life, but to her job as well.

Annie works tirelessly to achieve her vision; providing guests with the kind of travel experiences that she would want for herself. In her free-time she likes hanging out at cafes with friends and when she’s got time to travel she makes a bee-line for her favourite place in Vietnam, Hoi An.

Mrs. Pham Thi Thanh Hien
Mrs. Pham Thi Thanh Hien

Operations Director

Hien has worked at HAE for 9 years. Travel is Hien’s passion, she’s seen almost every part of Vietnam and loves using this first-hand expertise to arrange amazing trips for visitors.

When she travels, Hien makes it her mission to learn as much as possible about the history, culture and cuisine of the destination. Of all the places in Vietnam she’s been to, Hoi An is her favourite place thanks to its relaxing atmosphere, beautiful landscape and general loveliness.

Ms. Nguyen Ngoc Van Quynh
Ms. Nguyen Ngoc Van Quynh

Product Manager

Quynh is our travel-loving Production Manager and has been working for HAE for over 5 years. Whenever she’s got the chance, Quynh loves to travel; whether it’s with friends, alone or for work purposes, her goal is the same, to enrich her knowledge and experience as many amazing moments as possible.

She’s travelled almost the entirety of Vietnam as well as to Cambodia and Laos which makes her very well-suited to putting together trips for HAE guests. Her favourite place in Vietnam is the Con Daos islands; a peaceful little slice of paradise.

Mrs. Nguyen Thi Le Nga
Mrs. Nguyen Thi Le Nga

Tour Operation Manager

Le Nga is the Tour Operation Manager for Hoi An Express. Previously she was a travel consultant till Oct 2016. She had over 14 years’ experience in this industry before joining the team. She was born in 1977 and is the mother of twins. She earned a Bachelor’s degree in English in Ho Chi Minh city.

Le Nga  has dedicated 16 years of her adult life in personalizing tours to the customers’ needs and desires. From the busy and exciting city streets to the slow pace of the beaches and mountains. Nga can bring your wants, needs and desires to life.

Whether you are a couple seeking a romantic getaway or a large group seeking a luxury tour or wondering around the many picturesque mountain and beach locations in Vietnam, Nga will work tirelessly to make your dreams come true and your trip one to remember.

Mrs. Nguyen Thi My Huong
Mrs. Nguyen Thi My Huong

Sales & Marketing Manager

Mrs. Huong is our hard-working Sales & Marketing Manager at HAE Hoi An Branch. She’s been with our company for over 5 years, including 2.5 years working at our HCMC office. Travel is one of Huong’s hobbies, she’s been to all the best places in Vietnam and Da Lat is her favourite local destination thanks to its friendly local people, nice weather and colorful flowers.

Huong is also an avid foodie and loves sampling new dishes whilst travelling, however, her current home of Hoi An does the best food in her opinion, with Cau Lao and fresh seafood being her favourites. Huong takes real pride in her job and particularly enjoys getting the opportunity to chat to people from all around the world to learn about their culture and give insight into her home country (particularly food advice!).

Ms. Nguyen Bich Van Anh (Danielle)
Ms. Nguyen Bich Van Anh (Danielle)

Travel Consultant

Danielle is our very well-travelled Travel Consultant; in addition to travelling Vietnam, Korea, Singapore, Thailand and China she’s spent two years studying in Switzerland and seven years studying and working in the hospitality industry in Australia. Melbourne is her favourite travel destination for its vibrant lifestyle and multi-culturalism, but now that she’s returned to her homeland she’s loving rediscovering Vietnam’s beauty.

Travel, of course is one of Danielle’s hobbies and she also has a flair for creativity, in her spare time she likes to make hand-bags, silk-flowers, jewelry and clothes. She also collects banknotes from around the world and has over 50 types in her collection. Being an experienced traveller, Danielle has expert understanding of what kind of travel experience our guests require and will do her utmost to provide it.

Mr. Pham Dinh Bau
Mr. Pham Dinh Bau

Tour Guide Supervisor

Bau is our very experienced Tour Guide Supervisor who’s been working for HAE for 7 years and was a Tour Guide before that. He’s a man of many interests and loves nothing more than to chat about them with people from all over the world, particularly to share experiences about culture, history, food and architecture.

Not surprisingly, Bau loves to travel and has seen quite a bit of Vietnam, especially the South and the Mekong Delta, which is his area of expertise. He’s an avid explorer and has also travelled to Cambodia, Laos, Thailand and China. However, for Bau there’s no place like home and Hoi An is his favourite travel destination thanks to its unique architecture, peaceful atmosphere and friendly people.

Ms. Nguyen Thi Huyen Anh
Ms. Nguyen Thi Huyen Anh

Tour Guide

Anh has been working as a Tour Guide for HAE for over six years. Travel is not just her job, it’s her hobby too and she’s travelled most of Vietnam. Hoi An is Anh’s favourite Vietnam destination due to its peaceful atmosphere and friendly people.

Her area of expertise is the place that she calls home, South Vietnam, particularly the HCMC/Mekong Delta area. Whether she’s travelling for work or pleasure, Anh’s goal is the same, to learn as much as possible about other cultures and to give deep insight into the beauty of Vietnam.

Mr. Nguyen Hong Sang
Mr. Nguyen Hong Sang

Tour Guide

Sang is our very experienced Tour Guide who has worked at HAE for 10 years. When he’s not tour guiding Sang likes to spend his time listening to music and of course, travelling.

He loves getting the opportunity to meet people from all corners of the world and is proud to be able to share information about his country with customers. Sang’s top tip for guests is to take a trip to the Mekong as its unique atmosphere and friendly locals are not-to-be-missed.